Substance Storage

The majority of UK orders for stock products will be despatched same day. This is for orders despatched to UK addresses only and does not apply to our Custom Sign Service. We guarantee the safe arrival of your order. Every item is fully insured against loss or damage. We make the following charges for packing, delivery and insurance. Items may be subject to an additional carriage charge. You will be notified if this applies when you place your order. Our office hours are 8.30 - 5:30pm Monday to Friday. Any orders placed for stock products that are received before 5:30pm Monday to Friday will normally be despatched the same day but we cannot guarantee this. Orders placed outside of our office hours will be processed the following working day. Please note that as we provide a free delivery service there can be quite a demand but our aim is to dispatch all orders in the fastest possible time. If you require an estimated dispatch time on any particular item(s) please contact us with the SKU number(s) and quantity of items you require, we will then check our systems for availability and let you know when you would normally expect delivery for such item(s). We aim to process all orders for dispatch the next day if the item is ordered before 3pm